Lettings Negotiator

Lettings Negotiator - Derby
Basic Salary: £24,000 to £27,000
On Target Earnings: £25,000 to £30,000

???????Are you an energetic and driven Lettings Negotiator looking for an exciting opportunity with a leading independent estate agent? If so, we want to hear from you!
Our client, a leading independent estate agent, is seeking a motivated and enthusiastic Lettings Negotiator to join their successful team. This is an excellent opportunity to advance your career in the property industry, with a company that values excellence and professional growth.

Key Responsibilities

• Process income rental enquiries
• Arrange viewings with potential tenants
• Follow up viewings and feedback to landlords
• Ensure all details are up to date for vacant properties
• Deal with all incoming communications effectively (internal and external)
• Deal with customer enquiries effectively
• Ensure focus on own development
• Resolve complaints and escalate queries
• Maintain compliance with industry and internal regulations
• Attention to all Health & Safety issues, including hazard and accident reporting
• Set up tenancy files in accordance with our procedures and processes
• Process tenancy files in accordance with our procedures and processes
• Preparation of all legal documents including Tenancy Agreements
• Manage diary appointments efficiently
• Arrange access to properties as required
• Complete internal checklists accurately and fully

Key Behaviours:

• Positive and professional attitude
• Solution and results focused with a flexible approach to issues
• Committed to personal development
• Ability to deliver excellent customer service
• Development of time management skills to ensure effective management of own resources
• Ability to work under own initiative and as part of a team
• Determination to secure new business with focused action
• Negotiation skills to achieve the best outcome for the business and the customer
• Effectively collaborate with colleagues

Skills & Experience

• 2 Years industry experience is preferred
• Highly organised with the ability to prioritise workloads
• Excellent written and verbal communication
• Problem solver, including complaints and negotiations
• Adaptable and a good team player
• Be an effective communicator within a team
• Be able to give feedback in a constructive manner
• Great relationship builder
• Excellent administration skills
• Display high standards of service, care and presentation
• High attention to detail

????What is in it for me?

• Full time, permanent position
• Monday - Friday 8.45am to 5.30pm, one in three Saturdays 9.00am - 12.00pm.
• Ongoing training to achieve a qualification in Lettings and Property Management
• The opportunity to work with driven colleagues, all aiming for the same outcome - to meet targets and provide an excellent service
• On site parking
• 23 days annual leave plus statutory Bank Holidays. Plus you get your birthday off too!???????

Certifications

• Full clean drivers licence (required)