Lettings Property Manager

Role overview
We’re searching for an incredible Property Manager!
Our Property Manager is a pivotal role, along with customer service occupation you will need to demonstrate excellent
communication skills with all types of people, providing the highest level of customer care and service, offering guidance and
assistance to clients/ residents in a willing and friendly manner.
What do we offer?
* We offer amazing benefits such as a enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers
Friday, enhanced sick pay, study support and much much more.
* We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you
deserve to celebrate special moments with your loved ones. Family always comes first at ub!
* Salary up to £28,500 plus commission!
What does our ub team say?
* "Everyday is different! We learn something new everyday. Our team is more like a family" - Lewis Bradford, Lettings Negotiator
* "Fun, welcoming and supported. Learning a lot of stuff every day and although you might come across new things you don't know
how to dealt with, you feel comfortable enough to go through knowing that you have a great team ready to support you with
anything you need" - Alessandra Spadaro, Lettings Administrator
What will you do?
* Conduct proactive and efficient applicant management.
* Deliver outstanding service to internal and external customers
* Carry out effective time and diary management.
* Liaise with third parties to arrange, check outs
* Liaise with the block management team on issues where appropriate and manage through to resolution.
* Answer telephone calls/emails and deal with general enquiries.
* Ensure comprehensive notes are recorded on the software system.
* Review current market rents and negotiate tenancy renewals in line with the required notice period for landlords and tenants,
including preparing and completion of all renewal paperwork
* Monitor rent payments, chase arrears and take appropriate action, including issuing of notices and keeping the landlord updated
at all times.
* Responsible for organising and maintaining all regulatory safety inspections and certificates as required.
* Responsible for handling with all maintenance requests via our maintenance system.
What are we looking for?
* Have property management experience
* Strong customer service skills
* Have excellent oral and written communication skills.
* Be a confident self-starter.
* Be a Team player, yet with the ability to work alone and on own initiative.
* Have negotiation skills.
* Rapport building and people skills.
* Have knowledge of relevant Lettings and Estate Agency Acts, or willingness to work towards.
We’re not your usual property company. We’re the North West’s leading property managing agent.
At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to
our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for
bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst
unleashing your true potential.
So, what do you say – interested?
Apply now and join a fantastic organisation that truly believe that our people should be at the heart of all our decisions!
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during
the recruitment process.