Company

Manchester City CouncilSee more

addressAddressManchester, Greater Manchester
CategorySecurity

Job description

Working Hours: 35 hours per week

Contract Type: Full-Time, Permanent 

Additional Payments: 6.7% Flexibility Payment

Closing Date: 21 February 2024

 


Libraries need a permanent, full time Neighbourhood Engagement and Delivery Officer (NEDO) – our library manager role – to work in the Central Library. 
In Central Library we have a team of NEDOs who work together to manage the staff,  the library building, and all the services delivered from there. Our NEDOs also develop and deliver activities and events, working with a range of agencies and partners such as schools and community groups. Our NEDOs work alongside the staff to deliver the front facing service in the library and to take on duty manager role on a rota basis.
Your main priority is to make a difference for our customers and we are looking for someone who demonstrates excellent customer service together with experience of ICT and digital delivery and who can manage staff so they also deliver this. In order to do this role you will need to have library experience. 
You would work 5 days a week, usually on a 2 week rota. One of the two weeks will include a Saturday, and you will have a day off in the week in lieu of this.  Both weeks include up to two shifts from 12.30 to 8pm between Monday and Thursday. We need our staff to be flexible and you would work across a number of areas in the library, and possibly in other parts of the city as the service requires. 
We’re proud of our libraries in Manchester and of how they’ve changed – they are a place in the community or in the city centre where people can meet up, relax, use computers, read, find information and borrow books. We want people with fresh ideas, passion and potential. 

Request

You will need excellent customer service skills, together with experience of ICT and digital delivery, and the ability to positively manage and motivate staff.  We need our staff to be flexible and you would work across all teams in Manchester Central Library.  We also need you to have the flexibility to work unsocial hours, including weekends and evenings to meet the needs of the service.

Benefits

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.  When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.  To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We ‘own it’ and we’re not afraid to try new things We’re proud and passionate about Manchester A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council  At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing [email protected]. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process.  If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email [email protected] or call 0161 227 3373.  Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition Accessibility  As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.  We’ve also included some useful tips on how to submit the best application. When you join us  We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.  Other relevant information  Greater Manchester Continuous Service Commitment Who we are - Manchester City Council  Privacy Notice
Refer code: 2739826. Manchester City Council - The previous day - 2024-02-08 18:36

Manchester City Council

Manchester, Greater Manchester
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