Lift Engineer – Technical Support

Lift Engineer – Technical Support

Job Type: Permanent

Location: Home based role – Warrington, Liverpool, Manchester. Stoke on Trent, Birmingham, Leeds, Nottingham

Post Code: WA1 1TD

Salary: £40,000 to £45,000 + Car + Benefits

Start Date: ASAP

As a Lift Engineer – Technical Support you’ll be home based with a focus on lift industry product support and engineering.

Main duties

Technical Customer support:

• Maintain customer support with claims and analysis. Fully supporting external technical team via claims management and root cause analysis.
• Support customer base with technical queries on mechanical, electrical and spare part products.
• Manage individual time on project calls/Technical Support in accordance with internal & ISO procedures.
• To become conversant and competent with the current IT platforms including the CRM and ERP systems.

Qualities required

• You will be a motivated individual with excellent time management and a confident member of a team able to assist and communicate with staff at all levels.
• Knowledge of controller and signalisation is essential.
• Full UK driving licence.
• Previous experience in the Lift / Elevator Engineering field is preferred.
• Qualification in an electronic/engineering discipline or industry specific qualifications.

The role will suit individuals currently working as Lift Engineer – Technical Support, Lift Engineer – Customer Support, Technical Support Engineer – Lifts, Customer Support Engineer and be living within a commutable distance of Chester, North Wales, Rhyl, Oswestry, Denbigh or be willing to relocate.

Please forward your CV Apply Now!