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SalaryThis is a great opportunity to be part of one of the fastest growing, cutting-edge Storage and Infrastructure vendor in the market. They are building enterprise software infrastructure, aimed to take the cost and complexity out of deploying enterprise and AI infrastructure across data center and cloud.
They have a customer-first mentality and are now looking for an experienced Senior Linux and Storage Engineer to act as a product expert and, as such, be involved in daily technical operations and escalations, working on customer site in London. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customers and the development team.
The Role:
- Onsite at the customer in London
- Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams
- Perform customer installations, upgrades, and expansions
- Lead and coordinate regular monthly and quarterly customer review meetings
- Become a product expert
- Trusted Advisor to customer technical team and internal account team
- Identify opportunities to provide continuous improvement for customers to ensure full adoption of their products
Requirements:
- Overall 5+ years of experience in customer-facing, post-sale positions working with complex storage solutions
- Knowledge and working experience in common Linux system administration tasks and Linux OS in general
- Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting
- Scripting and programming - bash scripting is required, and familiar with one or more other programming language
- DevOps / Automation knowledge
- Significant experience required in the areas of file systems and scale-out NAS Implementation - NFS
- Excellent business written and verbal communication and presentation skills
You will be fully trained on our client's product portfolio, allowing you to become an SME.
You will share in the companies success and will be offered very exciting Stock Options coupled with a comprehensive package and have the chance of working for the fastest growing software company in the market.
Please apply now to have the opportunity to contribute to a pivotal moment in computing history and be part of a team that values innovation and customer-first mentality.
