Address
Form of work
Salary R13 Recruitment are excited to be supporting a reputable retailer in their search for a Logistics Administrator to join their head office in Norwich. Working closely with the operations team you will be carrying out administrative tasks relating to the delivery of products and with regard to delivery partners.
This is a full time, permanent position working 40 per week between the hours of 7am – 5.00pm, Monday –Friday. This role is based in Norwich and is offering a salary of up to £24,960.
The company
Offering a broad range of high-quality products, this reputable retailer has over 20 stores across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business.
Benefits
30 days annual leave + birthday off, company pension scheme, product staff discount and free car parking on-site.
The day to day
* Managing and processing customer claims in a timely manner.
* Liaising with internal teams to validate claims for loss/damage.
* Actively contacting customers to update on service issues and handle queries.
* Delivering KPI reports on delivery partners.
* Regularly liaising with drivers to handle queries and confirm planned delivery routes.
* Organising the generation of picking labels and printing of dispatch labels.
You will have/be
* Previous experience in a warehouse or admin background, doing a similar role.
* Experience in claims management.
* Highly organised, detail-oriented with the ability to effectively prioritise workload.
* Strong communication and interpersonal skills.
How to apply
To hear more details about this fantastic opportunity please email your CV to Tasha Coe – Senior Managing Recruitment Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful
