AddressBasic Salary: £42,000
Location: Braintree, Essex
Hours/Shifts: 37.5 hours per week
Medequip are a leading provider of Health Care Solutions
Our VISION- Keeping people independent for longer - To ensure that the right product, in the right condition is delivered and installed in an appropriate and caring manner.
The role is responsible for operational and line management of the Assessment, Adaptation and Ceiling Track Teams ensuring these areas operate effectively and achieve internal and external KPIs, within the allocated budget and to agreed quality standards.
This role includes direct one to one Contract facing communications and the line management of staff and all associated but not limited to performance and conduct related matters. Pro-actively monitoring and improving KPI performance, as well as responsibility for delegated budget management, identifying any areas of operational non-compliance, implementing continuous improvements, and sharing best practice.
Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.
This role may be subject to an enhanced DBS disclosure.
The Role
- Take a lead role in the management of the service
- Respond to service user’s and contract maintenance requests in a timely and professional manner.
- To demonstrate a practical knowledge within the DIY and building industry.
- Following all relevant building and health and safety regulations.
- Joint visits with medical professionals to risk assess and share technician’s expertise and knowledge for tasks to be carried out.
- To undertake risk assessments and all relevant RAM documentation
Requirements:
- Experience within a maintenance / building or other similar role.
- Knowledge of hardware tools and power equipment.
- Extremely organised with good communication skills.
- Detail-orientated with an aptitude for problem-solving.
- Can build effective teams in non-complex situations or in areas of functional/technical expertise; creates team spirit; develops roles/responsibilities, defines success in terms of the team
- A people developer; sees development as his/her responsibility; may hold development discussions; organises development opportunities; may not have a comprehensive plan
- Creates a climate where a majority of people want to do their best; can motivate; can recognise some people’s hot button and how to use it to get the best out of him/her; has some ability to empower and involve; is someone a majority of people like working for and with
- Manages/responds to medium/low level conflict situations; can normally create agreement and settle these disputes
- Relates well to all kinds of people; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even difficult situations.
The Benefits
- Up to 33 days holiday (including bank holidays)
- Pension scheme
- Healthcare scheme
- Life assurance
- Cycle to work scheme
- Care First employee assistance programme including free counselling
- Discount arrangements
- Free uniform
- Opportunities for career progression
If you are interested in a role where you can work in a great team with great benefits and carry out a role where you can add value to our customers lives every day, then this is the role for you.
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
Job Type: Permanent
Salary: From £42,000.00 per year
Benefits:
- Sick pay
Work Location: In person
