Logistics Warehouse Operative/Administrator

Job Title:Logistics and Warehouse Coordinator/Administrator

Benefits: Holiday + company pension + annual bonus

Reporting to the Operations Manager, our client is looking for someone who is committed to delivering an outstanding level of service, who has the drive and determination to succeed. The logistics and warehouse coordinator, will ensure the safe receipt, storage and dispatch of goods including organizing our basic (curbside) deliveries. Duties include sending equipment, delivery of shipments, checking goods for damage or missing items and storing warehouse goods in an organised manner.

No two days will be the same and the duties are, but not limited to, the following:

• Unloading shipping container (1-2 per month) and position on racking within warehouse. Reach truck/forklift experience is advantageous.
• Ensuring that all goods that are loaded or unloaded match the relevant paperwork
• Taking responsibility for a company’s freight and assets by reporting any suspicious activity at work
• Storing and rotating stock according to established procedures
• Reporting any damaged or missing goods to Supervisors
• Keeping the warehouse environment clean and tidy and maintaining equipment
• Following workplace health and safety rules when handling goods
• Ensuring efficient operations by adhering to operational procedures, rules and schedules
• Working alongside the Operations Manager to manage warehouse inventory controls, implementing new processes such as hand-held scanner technology.
• Managing the 'basic delivery’ process for orders in partnership with after sales administrator
• Managing warranty swap requests and overseeing agreed return and dispatch of goods
• Supporting the marketing team with the processing and tracking of equipment and show materials to ensure it is sent out to events and received back into the warehouse.
• Treating merchandise with care and concern at all times
• Operating reach truck

Key Skills/Experience:

Warehouse experience in a similar role is preferred but not essential

Reach truck or forklift experience is preferred although training can be provided

Computer literate - email/database input experience essential.

SAP or equivalent MRP system (Accountancy and Resource Planning Software Package) preferred but not essential

Excellent team-working skills to effectively collaborate with other members of the Ops team

Working knowledge of how to use scanners and relevant software programs, such as warehouse management systems is preferred

Accurate data entry with a high attention to detail

Excellent communication skills written and telephone

Customer service experience

Excellent organisational skills, should be able to demonstrate a methodical approach and ability to follow processes

Ability to prioritise and work to deadlines

GCSE Maths and English