Logistics Customer Service Advisor

Do you have a passion for logistics and Customer Service? Our client is seeking an energetic Logistics Customer Service Advisor to become an integral part of the team.

This is a 6-9 month contract

Fully office based

Key Responsibilities:

• Working on orders and client queries unsupervised
• Processing orders
• Liaising with all relevant parties to ensure that customer expectations are met during the movement of cargo.
• Dealing with queries
• Updating CRM systems

What We’re Looking For:

• Experience: 3-5 years in a Logistics Customer Service role.
• Skills: Strong interpersonal and communication skills, both oral and written.
• Technical Know-How: Experience with Zedonk and Shopify software systems is a plus.
• Attention to Detail: Highly focused and accurate with an uncompromising eye for detail.
• Flexibility: Adaptable to constantly changing conditions and able to thrive in a fast-paced environment.
• Security Clearance: Level D security clearance preferred.
• Literacy and Numeracy: Excellent levels of both, ensuring precise and effective communication and record-keeping.
• Teamwork: Excellent organizational skills with a collaborative spirit, and the ability to use your initiative.
• Network: Good connections within ocean carrier and transportation organizations.

Why Join Our Client?

• Innovation: Be part of a forward-thinking company where your ideas matter.
• Growth: Opportunities for professional development and career advancement.
• Team Spirit: Work in a supportive, team-oriented environment.
• Impact: Play a crucial role in enhancing our logistics and Customer Service operations.

If you're ready to bring your hands-on approach and can-do attitude to a vibrant team in a dynamic industry, we want to hear from you!

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.