Long Haul Travel Specialist

Long Haul Travel Specialist
Great opportunity to join this award-winning, luxury tour operator as a Long Haul Travel Specialist in their tailor-made team. You will be using your specialist Long Haul Travel knowledge to create truly bespoke, extraordinary experiences to Asia, India & Africa. You will be an experienced Travel Consultant, with the expertise to create detailed Long Haul tailor-made itineraries and have travelled to Asia, India and/or Africa. This is a fully home based role, offering a basic salary of £24k to £26k with lucrative monthly commission and the opportunity to travel on the most fabulous fam trips!
Long Haul Travel Specialist - Role & Responsibilities:

• Respond in an efficient and timely manner to calls and emails and video calls from direct customers and agents and internal colleagues.
• Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.
• Be pro-active in using your specialist Long Haul knowledge to support conversion of enquiries into sales.
• Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.
• Handle any issues arising in an efficient customer focused way, ensuring a satisfactory outcome.
• Provide an exceptional service to all customers via all channels.
• Produce personalised documentation for every customer.
• Support product team with input and feedback on product knowledge, pricing information and competitor analysis.

Long Haul Travel Specialist - Skills & Experience Required:

• Proven expertise in a travel tailor-made sales role, with a background in tour operations.
• Strong knowledge of Africa preferred through own travelling and / or of putting together bespoke itineraries. Knowledge of Asia / India would also be beneficial
• Experience of meeting and exceeding sales targets.
• Exceptional customer service skills, with a genuine desire to exceed customers' expectations.
• Good knowledge of supplier contracts and costing itineraries.
• Working knowledge of a travel GDS - Amadeus or Galileo preferred but not essential.
• Ability to manage workload and prioritise effectively.
• Excellent verbal & written communication skills
• Flexible approach, with a pro-active creative approach to problem solving

Long Haul Travel Specialist - Additional Information:

• Basic salary upto £26k plus uncapped commission.
• Fully home based - all equipment provided.
• 37 hour working week, currently 9 to 5 Monday to Friday and Saturdays 10 to 2 on a rota.
• Regular Fam trips
• 25 days holiday plus bank holidays and your birthday off
• Discounted holidays and ad hoc prizes!
• Perkbox
• Fantastic opportunity to join this ultra successful, prestigious travel company.

Please apply for the position of Long Haul Travel Specialist online or email your cv to

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk