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Form of workWe are Currently Recruiting a Commercial and Domestic Loss adjuster for London and the Surrounding Areas for our Client who are International Loss Adjusting Market Leaders.
The General Property team are at the heart of our business: Managing property claims ranging from minor damage to major to catastrophic events. As a Commercial and/or Domestic Loss Adjuster, you’ll be assigned your own region around London and mixed claims portfolio. The role will be home based with regular regional travel required with occasional overnight stays depending upon location.
You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of property claims, up to the value of £100k. These can vary in complexity so it’s essential that you’ll put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claim with tact and a calm manner, establishing the facts, policy details and work towards a resolution.
We’re looking for talent: Experienced Adjusters who enjoy providing solutions. Previous Loss Adjusting or complex high value Claims Handling experience is essential for this role. Additionally, we’d like you to have/be:
- ACII or CILA qualified, however candidate who are qualified by experience are just as welcome to apply, however we do seek candidates with commitment to achieve their personal qualifications.
- Extensive knowledge and understanding of FCA procedures and TCF initiatives.
- Extensive knowledge of the insurance market
- Extensive technical knowledge within the adjusting arena
- Understanding of Client SLA compliance/productivity/quality requirements
- Proven proficient working knowledge of scoping software and handheld device use.
- Good negotiation skills – for arranging appointments when required, alternative accommodation and explaining information when there is pushback on settlement.
- To understand what matter to the customer and to put this first – putting yourself in their shoes.
- Good IT skills, with a keen eye for detail
- Flexibility in travelling
- Full UK driving licence
Benefits
- £ highly competitive salary
- 26 days holiday
- Day off for your Birthday
- Company car/car allowance
- Company pension
- Private healthcare
- Dental plan
- Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation.
