Loss Prevention Manager - Distribution - Wakefield

Amazing, supportive people. Fast-paced work that makes no two days the same. You'll find all this and more when you join our TJX Distribution Team.
You may not have heard of TJX Europe, but chances are you've shopped in Homesense or TK Maxx; these are part of our TJX Europe family.
The Distribution Centre, Loss Prevention Manager is responsible for leading the on-site Loss Prevention team Specialists, Advisors & Officers as well as 3 rd party Gatehouse Security Guards ensuring that they support the Loss Prevention Purpose and goals of keeping people safe, managing crime, and identifying and controlling operational shrink and loss. This includes ensuring the physical security of the building, investigating all instances of crime, working with the wider PC team to address operational shrink, and implementing associate safety initiatives.
Our LP Managers develop strong relationships with key internal and external stakeholders to deliver LP strategies that reduce the risk of loss to the business, making recommendations that will improve operational compliance.
You will be responsible for ensuring the TJX Supply Chain Loss Prevention Standards are enforced through engaging, educating and influencing both internally and externally, working with European Central Loss Prevention in updating training and education materials and business partnering with the field Loss Prevention team to support the overall LP business strategy. You will also lead workstreams and projects that support the improvement of compliance and visibility in Distribution Loss Prevention.
Key Responsibilities
Keeping People Safe:

• Associate Safety initiatives are effectively delivered to the processing centre teams
• Work with processing centre managers to ensure risks to our associates are minimised
• All incidents of violence and aggression are responded to appropriately
• Oversee the physical security of the processing centre
• Ensure physical security systems are managed in line with TJX LP Policy
• CCTV is used in line with Data Protection and Policy
• Physical Security is reviewed regularly to identify risks and where appropriate, recommendations are made for new equipment by presenting a reasonable business case
• Support the delivery of the Loss Prevention section of the Duty Manager training
• Breaches of Physical Security are dealt with and escalated / reported to the relevant agencies or internal departments

Crime:

• Minimise the risk of crime by identifying and resolving security risks and promoting deter over detect strategies
• All instances of internal crime are investigated in a timely manner and in accordance with the relevant SOPs
• Investigation casefiles meet company and legally required standards, and cases are closed in a timely manner
• The LP team receive the necessary training to identify and understand alert signals, ensuring they are escalated and responded to appropriately
• Third party contract security officers are adequately trained to identify alert signals
• Business partner with site management teams to ensure all evidence of crime is reported to the LP team
• Promote the use of Stoploss for the reporting of internal crime
• Develop effective solutions to deter crime or stop repeat offences
• Keeps up to date on external supply chain criminal activity and growing trends
• Uses available data and reports to identify patterns contributing to Supply Chain Loss

Operational Shrink and Loss:

• Partner with wider business to achieve consistency and drive activities that reduces loss and protects profit

• Provide a programme of audits and focus tests that will highlight key risks to site management

• Make recommendations to site management to assist in the resolution of operational risk
• Escalate incidents of serious exposure to operational shrink
• Review shrink reports and proactively look for opportunities to reduce operational shrink and loss
• Business partner effectively with senior site management to maintain focus on operational shrink and loss
• Be able to understand and articulate how your role impacts on the delivery of the LP strategy
• Ensure projects are managed with key milestones and deadlines delivered
• Conduct regular reviews of Loss Prevention trends and topics with stakeholders, identifying opportunities to improve operational compliance and reduce crime
• Manage LP costs efficiently

Education & Awareness:

• Maintains own knowledge on new and updated Distribution Processes, identifying opportunities to address loss and recommend fixes
• Support the Education & Awareness Programmes on Distribution Crime and Operational Loss across functions internally and externally
• Deliver awareness programmes and feedback improvement opportunities
• Support and validate Inclusion and Diversity education for the PC LP team
• Deliver Loss Prevention induction programmes for all new PC associates
• Educate processing centre teams on loss awareness
• Ensures central programmes are fit for purpose for the PC LP teams

People & Talent:

• Role model the Cultural Factors, ensuring the LP function is an inclusive environment where everyone feels Welcome, Valued and Engaged
• Champion the principles of Inclusion and Diversity
• Attract and recruit talent to the LP team
• Set clear goals and objectives for the PC LP team
• Work with the LPS to conduct annual appraisals and mid-year performance reviews with each member of the LP team
• Manage the annual merit review for the LP team
• Create a talent pipeline with a clear succussion plan
• Support individual development plans via regular reviews and candid feedback
• Contribute to site and functional talent reviews

Key Skills, Knowledge & Experience:

• Operational knowledge of a Logistics or Loss Prevention function would be advantageous
• Flexibility to travel as required to TJX offices, PCs, and 3PLs
• Business partners with ease and can identify key stakeholders both internally, externally, and cross functionally
• Cross-functional credibility through effective networking, and appropriate challenge
• Ability to work on own initiative in a logical and decisive manner
• Highly organised, with the ability to work to tight deadlines demonstrating agility
• High degree of integrity
• Can demonstrate an awareness of cultural differences and European market requirements
• Able to deliver both tactically and strategically whilst managing ambiguity
• Has a creative and innovative mindset; bringing new, contemporary ideas to engage audiences across all demographics
• Has excellent presentation skills
• Good PC Skills (Microsoft Office Applications)

• Ability to recruit, coach and motivate a team
• Experience in leadership and management role
• A strong communicator with an ability to influence at all levels
• An inclusive leader with a good understanding of the principles of Inclusion and Diversity
• Able to demonstrate experience in project management
• Ability to think paradoxically whilst dealing with complex and changing circumstances
• Fluent in English both speaking and writing
• Full Driving Licence

Apply today and Discover Different at TJX.
We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.