Management Assistant, Reach, Almondbank House

£23,838 -£25,189 (36hrs per week)
REACH, Almondbank House, Perth

This is an exciting opportunity for a dynamic individual who has a flair for customer service, to provide administrative support for social work and social care staff who are based in REACH, Almondbank House, Perth. The Management Assistant will be predominantly based in REACH but will be required to provide support to teams across Business Services.

The type of core skills we are also looking from you are, for example:

• Knowledge and experience of working with MS Office (Office 365)
• Excellent typing/word processing skills (including formatting reports which can contain detailed information relating to young people and their family circumstance)
• Working on databases i.e. Swift/CCM social work practitioner system (desirable as training can be provided)
• Financial reconciliation on petty cash, for example
• Placing orders through the Council’s PECOS system and process invoices for payment (desirable as training can be provided)
• Upload filing onto the social work system (Electronic Social Care Record) (desirable as training can be provided)
• Ability to evaluate significance and urgency of information received and take appropriate action
• Equipped to deal sensitively with highly confidential information, of a potentially distressing and emotionally disturbing nature
• Ability to deal with parents, managers, external partners and other professionals effectively
• Excellent Customer Service Skills and equipped to deal with exposure to extremely difficult people

Responsibilities

We are seeking a highly organised, self-motivated and pro-active Management Assistant with a friendly and approachable manner. With an ability to demonstrate a high level of accuracy and attention to detail, you will be good at multi-tasking and an enthusiastic team player.

As you will be coming into contact with young people and their families, you must have excellent customer service skills and be able to work effectively under pressure. As you will be exposed to confidential information, you must have an appreciation for tact and follow security protocols.

You must have a good standard of general education (including Standard Grade, or equivalent, in English, Arithmetic or Maths) and it would be beneficial if you have an administration qualification.

You should have a willingness to undertake further training/education.

The Individual

If you would like any more information regarding this vacancy, please contact Lorraine Kelly, Business & Management Officer on her email address: lorrainekelly@pkc.gov.uk

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!