Manager, Change Communications And Property & Site Communications

End Date
Monday 22 January 2024
Salary Range
£56,421 - £62,690
We support agile working - click here for more information on agile working options.
Agile Working Options
Hybrid Working
Job Description Summary
We’re looking for an experienced communications manager who can own and deliver at pace the high profile, sensitive and complex communications that form part of the largest transformations in UK financial services.
Job Description

• JOB TITLE:Manager, Change Communications and Property &Site Communications
• LOCATIONS:Edinburgh, Bristol, Leeds, London, Birmingham or Halifax
• SALARY:£56,421 - £74,290 (salary may vary on location)
• HOURS:Full Time
• WORKING PATTERN:Hybrid, 40% (or two days) in an office site.

We’re looking for an experienced communications manager who can own and deliver at pace the high profile, sensitive and complex communications that form part of one of the largest transformations in UK financial services.
The manager role plays a key part in making sure the messages supporting our transformation and broader organisational effectiveness reach the right people at the right time through simple, consistent and actionable content.
As the Group transforms, so must how we communicate and engage with our colleagues.
The Colleague Communication & Experience team has been created as the centre of excellence to rethink how best we support both the strategic business delivery and cultural transformation through simpler, more targeted and consistent end to end colleague Communications and experiences.
This activity directly aligns with the employee value proposition in service of crafting a modern and progressive environment where people and teams can perform at their best, at pace while doing all they can to help customers and Britain prosper.
About the Opportunity:
We’re looking for an experienced communications manager who can own and deliver at pace the high profile, critical and complex communications that form part of one of the largest transformations in UK financial services.
Reporting into the Senior Manager, Change Communications & Projects, you’ll be part of a small team of change, property and Site Communications specialists, playing a key role in making sure the messages supporting our transformation and broader organisational effectiveness reach the right people at the right time through simple, consistent and actionable content.
What you’ll be doing

• Providing strategic counsel to business and project partners, identifying the most engaging and impactful ways to communicate with our audiences, enhancing and protecting our reputation and meeting transformation goals.
• Creating blueprint frameworks to ensure consistency and end-to-end approach to Change Communications.
• Collaborating with the team, across Group Corporate Affairs and experts in the business, often leading matrix teams or squads, to coordinate and lead complex and critical change and Property-related communications, including interlink with teams responsible for internal and external communications.
• Supporting the Senior Manager as their project ‘buddy’ on the most complex, challenging Group change initiatives, owning and driving actions and ensuring communications priorities and objectives are met.
• Establishing and maintaining effective networks of contacts across communications teams and subject experts, knowing who to connect with and when to ensure communications plans and delivery are integrated and coordinated.

What we need from you

• Highly effective stakeholder management and partnering skills, building an extensive network of subject matter experts from across the Group.
• Expertise in Change Communications, supporting the communications strategies and the oversight and delivery of impactful communications across multiple audiences.
• Taking accountability and responsibility for own work and prioritisation, delivering to a consistent high quality.
• A passion to embrace and inspire change and continuous improvement as well as a willingness to be bold and bring ideas and experiments.
• Adept at crafting communications change and project strategies, overseeing the execution, often leading a matrix team, working with our channel and support teams and subject matter experts to deliver outstanding communications activity.
• An analytical and creative mind that can cut through complexity, making things clear for stakeholders and audiences about the need for change.
• A commercial growth mindset committed to driving return on investment and seeking efficiencies and impact in all that we do.
• Proactive ownership of individual and team performance, taking accountability for collective success and taking pride in being part of being the change we want to see in the organisation.
• Ability to work at pace in an agile tech-enabled environment.
• Trusted to manage confidential material and apply insight / data-based judgement.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our colleagues to feel that they belong and can be their best, regardless of background, identity or culture. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A variety of wellbeing initiatives and generous parental leave policies

Do you want to do amazing work, that’s exciting and makes a difference to millions of people. Join our journey!
We're driven by a clear purpose; helping Britain prosper. Our colleagues are passionate about making a difference to customers, businesses and communities.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where everyone is able to make a real difference!
If you're excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.