Mandarin Speaking Transaction Banking Business Support Officer

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Ref: 22448

The Skills You'll Need: Mandarin and English fluent, Solid experience in Banking, FinTech, Corporate Treasury related industry. Knowledge of Transaction Banking products and related services.

Your New Salary: Highly Competitive + Bonus + Benefits, Depending on experience

Location: Central London

Hybrid: 4 days in the office

Permanent

Start ASAP

Report to: Deputy Head of CBD

Who You'll Be Working for: An international bank

Mandarin speaking Transaction Banking BusinessSupport Officer - What You'll be Doing Each Day:

• Assist in the preparation of business plans, internal reports/reviews and administrative communications;
• Prepare regular reports on Transaction Banking activities, including transaction volumes, revenues and client feedback. Working with cross-functional teams.
• Collate monthly, quarterly and annual performance monitoring statistics and ensure RMs provide timely updates;
• Assist in the implementation and improvement of processes related to Transaction Banking services.
• Serve customers regarding Transaction Banking inquiries and requests. Coordinate with relationship managers to address customer needs and provide timely responses.
• Assist to draft department promotional materials and customise the client proposal solutions.
• Work closely with other Business Support functions, risk management and compliance teams to maintain a cohesive and efficient working environment.
• ensure comply with all relevant internal and external rules, regulations and procedures applicable to the conduct of the business in which the Jobholder is involved, including working closely with other departments, primarily middle and back office.
• Manage a demanding and reactive workload in a responsive manner to assist the department in meeting key objectives and external regulatory requirements;
• Undertake all required activities as directed by the Line Manager, Head of Department or as agreed in the annual objectives to support the achievement of the departmental KPls;

Mandarin speaking Transaction Banking BusinessSupport Officer - The Skills You'll Need to Succeed:

• Solid written and verbal skills in both English and Mandarin.
• professional experience in a banking, Fintech, corporate treasury related industry preferred.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Knowledge of Transaction Banking products and related services.
• Proficient in Microsoft Office Suite and other relevant tools.

Working hours: 9 to 5

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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