Job description
Job summary
Customer Performance Manager roleEnsure marketing and customer driven activity plans meet business outcomesTranslate data into actionable outcomes
Job seniority: associate level
Responsibilities
• Reporting on performance across activity• Definition, communication & monitoring of return on marketing investment• Overview of budget allocation, position against plan, spend and scope of work• Identify ways to improve Marketing Performance• Bridge between data scientists and marketing team• Ensure data is fit for purpose• Gather insight from data to optimize investment choices
Requirements
• Proven track record in Marketing Measurement and effectiveness• Experience gathering insight from data• Good working knowledge of marketing channels• Budget management experience
Key Skills Needed
• Marketing Measurement and effectiveness• Data analysis• Marketing channel knowledge• Budget management
Benefits
• Hybrid working• Full-time holiday entitlement• Work-life balance and flexible working• Equal parenthood leave policy• Defined Contribution pension scheme• Partnership discount in store and online• Cycle to work support scheme• Healthcare cover