MASH Officer

MASH Officer
Northampton
15.16/hr
Start date: ASAP
Hybrid working mainly 3 days in the office and 2 days at home
AKTON recruitment is working closely with the local authorities and we are looking for an experienced MASH Officer in the Northampton area. 3 - 6 months contract

Job role:

• We require a Locum to join our dynamic multi-agency safeguarding team in Northamptonshire.
• Working in the Northamptonshire MASH (Multi-Agency Safeguarding Hub) you will be working to safeguard children collaboratively with partner agencies.
• To deal effectively with enquiries across all channels from members of the public, customers, services users, internal departments, and professionals from other agencies (e.g. schools, health, and police). Obtaining comprehensive detail from referrers to gather the most relevant information about concerns for a child/children at the first point of contact.
• To provide advice, guidance and prompt, high quality responses to all child enquiries, and signpost callers to the most appropriate services when support is required, in a consistent and highly professional manner to ensure individuals and agencies that contact the MASH are satisfied with the service provided.
• To ensure appropriate contacts are swiftly and accurately progressed to relevant Decision makers for triage and named partner representatives for requests for information within the set MASH rag rating timescales
• To provide feedback on progress and outcomes on cases/enquiries to partner agencies, professional organisations and the public as appropriate, verbally or in writing.
• To progress appropriate contacts quickly and efficiently enabling a professional decision to be made by the Decision Maker within set timescales as set out in Working Together Guidance and ensuring contacts