Materials Management Assistant (Xn03)

Under the direction of the Materials Management Supervisor, to be responsible for the provision of a Materials Management service to a designated number of wards and departments. Ensure that the Trusts procurement is undertaken in accordance with the organisations Best Practice and Financial Standing Instructions. Ensures stock is maintained at the appropriate level using hand held data capture devices and the putting away of stock to agreed standards. Provides a comprehensive interface for customers who receive a Materials Management service. Knowledge of receipting process and Materials Management theory, including stock control, delivery, ordering / invoicing options and Customer Care. The ability to work as both a team member and alone within clearly defined procedures. Frequently using own initiative on routine decisions, and to liaise with colleagues and customers at all levels. Excellent communication skills, particularly orally, and the ability to deal with customers courteously and effectively within a hospital environment. Understanding of customer requirements that are particular to the Healthcare Industry. Willingness to undertake further training and development, either internally or externally, is essential in accordance with the departments accreditation to the Investors in People standard. In addition, to undertake all mandatory training required for the role, particularly attending refresher training on an annual basis To work within a team environment and contribute fully to the aims and objectives of the department. Professional approach to all aspects of work, in particular the adoption of the Trusts Codes of Conduct and Accountability. Ability to analyse data regarding stock levels, orders, deliveries, receipts, lost/damaged items and returns. To fully appreciate the needs of the customer and have the necessary skills and knowledge to provide the correct type and level of stock required. Ability to organise own workload and to plan and arrange activities such as stock review meetings. Communicates facts and ideas clearly and effectively to both internal and external customers. Responsible for the security of goods during the receipting process and the putting away of stock to agreed locations in accordance with agreed standards. Exchanges information with customers and external suppliers, investigates routine queries providing assistance and advice as necessary. To process requisitions via the various recognised companies, using their IT Systems and manually, where applicable, for goods supplied directly from locally managed inventory. Liaises with suppliers to encourage them to meet organisational purchasing needs and persuades customers to adopt the correct supply route. Resolves stock issues, including stock deficiencies and prioritise urgent deliveries. Manage the day to day functions associated with the Trusts computerised inventory control systems and assist in the development of new technology. Actions new policies as directed by the Materials Management Supervisor into own work areas and provides feedback and suggestions for improvement. Ensure that the stock is purchased against the re-order level reports to agreed quality standards. The moving, handling, distribution and storage of goods to the appropriate Materials Management department as required. Participates in formal audits of own materially managed areas.