Medical Administrator Apprentice (Apprenticeship)

Main responsibilities:
To answer the telephone promptly and deal with
enquiries in a helpful and courteous manner, being aware of the need to always
maintain confidentiality regarding patients and staff.
Manning the practices email inbox
To always maintain a good rapport/relationship
between internal and external customers of the Practice.
To have an overview of the demands and workflow
of the Practice during the working day.
Scanning and action the clinical correspondence
as per GP instructions into the patients’ medical records
To be flexible to cover shifts in the event of
staff holidays and sickness at short notice.
Coding of clinical letters.
Flexibility to help each area of the admin team.
Company Benefits:
On site parking
Company Pension
Cycle to work scheme
Training
Business Administrator (Level 3) Apprenticeship Standard with AMSPAR
Qualifications required
A minimum of 5 x GCSEs including Maths and English at grade 4/C or above
Skills required
The
ability to exercise judgement when dealing with patient enquiries
problems.
Computer
Skills.
Excellent
communication and interpersonal skills
Prospects
Upon successful completion of the apprenticeship there will be a permanent position available
Qualification / Standard : ST0070 Business administrator
Duration 16 months