Address Greeting in a pleasant and friendly manner all callers at reception. Answering the telephone quickly and dealing with or redirecting enquires. Running the appointment system including making appointments and encouraging patients to use the check in system. Registering new patients including ensuring the Practice guidelines are followed for acceptance of new patients and all paperwork is in order.
Handing out repeat prescriptions to patients or their representatives Handling general enquiries and give out test results or referring to a more experienced Receptionist or Doctor if in doubt.
