Medical Receptionist (Part-Time)

Are you an experienced Receptionist or Administrator looking to work in a fun and fast-paced environment?

Are you able to demonstrate excellent communication skills with a wide variety of people?

An exciting opportunity has arisen to join Primary Care 24 (PC24) as a Medical Receptionist based at our 15 Sefton Road practice every from Friday from 07:45to 13:15. Looking for more hours? We also have hours available at other practices close by and can offer between 5 and 27.5 hours per week.

You will be working as part of the wider operational team to provide the “front-of-house” service, including welcoming patients and visitors, understanding and interpreting patients’ needs, and resolving queries where possible.

Key responsibilities

You will provide a responsive, courteous, calm and efficient service at all times, to enable and support patient care. You will respond to circumstances with a positive and flexible approach. The post holder is required to have excellent verbal and written communication, organisation and customer service skills, and the ability to work as part of a team and independently. A high level of computer literacy and attention to detail is also required.

About you

• Literacy and numeracy skills at GCSE level C or equivalent
• Ability to work flexibly across the week
• Possess excellent communication skills
• Patient-focused and professional at all times
• Able to problem solve and think clearly in pressured situations
• Good IT skills including the use of Microsoft packages
• Experience of working to policies and procedures
• Experience of using EMIS (desirable)
• Experience of working in a healthcare environment (desirable)

What’s on offer?

• Permanent opportunity
• £11.44ph
• Located in Sefton, L21
• Friday 07:45-13:15
• More hours available at other practices close by
• NHS pension scheme
• 27 days annual leave (based on 37.5 hours)
• NHS car fleet scheme
• Casual dress working environment
• Ride to work scheme

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively.

The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Closing date: Monday 6th May 2024

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Job Types: Part-time, Permanent

Pay: £11.44 per hour

Benefits:

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Referral programme

Schedule:

• Day shift

Ability to commute/relocate:

• Liverpool, L21 9HA: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Receptionist: 1 year (required)

Work Location: In person