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Form of work
SalaryOur friendly, supportive and hard working practice is now looking for a competent, reliable and resilient person to join an established team of receptionists.
This is a busy and demanding role which would suit someone with exceptional organisational and multitasking skills. You should have excellent communication skills, a high degree of customer focus and basic computer literacy. Experience within a medical practice with knowledge of EMIS and Docman would be an advantage, but is not essential as full training will be provided.
The job will primarily require you to be responsible for liaising with patients by telephone and face to face, appointing them within the surgery or signposting them to suitable clinical colleagues. You will be involved in all day to day running of a busy reception area including all associated admin tasks.
Your ability to use your initiative, work under pressure and be an effective part of a small team is essential. Flexibility is required to assist in covering holidays or other absence.
12hrs per week (usually Monday, Tuesday & Friday 2.00 - 6.00pm)
Applications by cv and covering letter to:
MRS GILLIAN CONN (gillian.conn@nhs.scot)
PRACTICE MANAGER
Please note that only those selected for interview will be contacted.
Job Type: Part-time
Pay: £11.45-£12.29 per hour
Expected hours: 12 per week
Benefits:
- Company pension
Ability to commute/relocate:
- Glasgow, G13 1JE: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Can you give an example of how you have worked effectively within a high pressure environment?
- Can you provide an example of when you have provided exceptional customer/patient care?
- Are you completely flexible in terms of being able to provide additional cover for holidays/sickness that would require you to work in mornings as well if needed?
Experience:
- Medical Receptionist: 1 year (preferred)
- Customer service: 1 year (required)
Work Location: In person
Application deadline: 28/05/2024
Reference ID: 40008/052024
Expected start date: 01/07/2024
