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Form of work
SalaryJoin our Mercat Team!
Share your passion for Scotland’s past; story by story, step by step.
We’re inviting those who have a passion for history, take pleasure in helping visitors and will thrive working with our great team to get in touch!
Your Skills and Strengths;
- Passion for history, culture and Edinburgh!
- Excellent communication skills
- Friendly, energetic and helpful
- Responsible, reliable and trustworthy
- Thrives working in a team
- Adaptable and resourceful
- Passion for high quality product and visitor experience
- Commitment to be the best you can be
- Sense of humour!
Benefits;
Your personal development and training are core to your time with Mercat
- £15.93 pr/hr - REAL Living Wage for all
- Permanent, secure contracts - no fixed term or 'zero hour'
- Guaranteed minimum hours
- Flexible working incl jobshare options
- Fair Work Employer
- Mercat holds a Home Office Sponsorship License for Skilled Worker Visa applicants
- Personal development and training plan
- Access to Bike to Work scheme
- Access to ASVA card
- Trained Mental Health First Aiders onsite
- Employee Assistance Programme with 24/7 confidential support for you and your families
- Critical illness cover
- Access to free counselling sessions
- Interest free loans
- Use of company holiday home
- Profit-share bonus
Purpose and Role;
- Give history a damn good telling
- Deliver authentic, high quality walking tours for our visitors, helping to create memorable moments
- Represent Mercat Tours and our city in a positive, professional manner
- Responsible for visitor safety and security
- Work as a positive, supportive member of our great team
- Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team
Details;
- Permanent role
- Part-time, flexible hours
- Guaranteed hours
- Shifts vary in length from 2 to 7hrs per day
- Working hours 9am – 10pm
- Working week Monday to Sunday
- 3 month probationary period
- We are a Living Wage employer
Audition Process
We want you to feel comfy, confident and at your best when we meet. Get in touch to help us understand how we can meet your needs and give you a warm welcome.
Stage 1: Successful applicants will be called by for an initial ‘meet the team’ chat by phone
Stage 2: Invitation to an interview and audition where you'll be asked to tell a story, provided in advance
Stage 3: Successful interviewees will be called for a second audition and storytelling workshop (approximate duration 2.5 hours) date to be confirmed after audition stage.
Stage 4: Successful candidates will be offered a permanent contract with a three-month probationary period. You will receive our award-winning, accredited training to deliver our 5 star visitor experience.
Areas covered in training
- Initial induction sessions to teach and develop guiding skills
- Storytelling practice with fellow trainees; peer to peer and online
- As skills progress, trainees share tours for the public supported by experienced Storytellers
- Full H&S, fire and first aid procedures
A Warm Welcome for Everyone
Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do - from the team we nurture, the visitors we welcome and history we share.
We’re responsible for all the choices we make - how we run our business, spend our money and mindful that our team is representative of our visitors. We want to create a sense of belonging for everyone at Mercat and will keep working hard to review and achieve this. Thank you for wanting to be a part of our community.
Job Types: Part-time, Permanent
Pay: From £15.93 per hour
Expected hours: 10 – 25 per week
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Profit sharing
- Sick pay
- UK visa sponsorship
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Education:
- A-Level or equivalent (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 17/05/2024
Expected start date: 27/05/2024
