Met Technician

The role of the Bodyshop MET Technician is to:

• Accurately and skilfully undertake the removal and replacement of mechanical, electrical and trim items on motor vehicles.  Detect and diagnose any additional faults for further repairs. 
• Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines.
• Ensure the highest standard of repairs are carried out to the manufacturer’s specification, specifically relating to fitting and trimming.  Detect and diagnose any additional faults for further repairs. 

Person Specification

Essential

• Proof of Right to Work in the UK.  

Experience

Skills & Knowledge

Essential

• Full UK driving licence.
• Smart appearance.
• Competency in numeracy and literacy.
• Automotive Trade Accreditation (ATA) essential.

Desirable

• Competency in IT.

Delivering Memorable Customer Service

• Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations.

Level:

• Team Member

High Performing Teams

• Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates  values.

Commercial and Operational Excellence

• Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.

Innovation & Improvement

• Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things.

Brand Aligned

• Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards.

Key Responsibilities

• Safeguard the customer vehicle and its contents while in the workshop.
• Seek clarification in the event a work order is unclear or seems incorrect.
• Observe, recognise and report on vehicle structure where necessary.  Includes any/all faults or defects detected while working on the vehicle.  Report any additional damage found when stripping the vehicle.
• Report accurately and correctly all components, materials, consumables and hours used on each vehicle repair, keeping wastage of all material and consumables to a minimum and placing orders for replacement parts.  Keep work area clean, tidy and free from hazards. 
• Interpret and implement technical instruction data.
• Ensure alignment equipment is used accurately on all repairs.
• Carry out all repairs according to best practice procedures. Complete assigned jobs with the estimated repair times.  Meet acceptable safety and quality standards.
• Check the condition and ensure the correct maintenance of tools, equipment and other materials.
• Undertake all other tasks and activities as requested by the Bodyshop Manager.