Address
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SalaryJob Description
This role can be based in the UK, Spain, Germany, Czech Republic and Italy, across one of our Sortation Centers.
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon.
At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe.
The Learning Program Manager for Leadership Development & Business Acumen, is an active member of the EU ATS Learning team, owning and supporting network-wide initiatives. They will own & lead the design and delivery of Learning Programs based on the learning priorities of our ATS customer.
Key job responsibilities
Responsibilities include:
Aggregate and analyse Learning metrics to identify opportunities to support the Europe ATS network with Learning products; design new metrics in the absence of existing data
Identify emerging technology solutions to enhance the learning experience and reduce the resources/cost/lead time required to develop and execute training
Partner with key business stakeholders to understand gaps in Learning programs and offer thoughtful, data-driven solutions to business problems
Develop strategies and processes in partnership with other team leaders to ensure effective delivery of Europe ATS training programs for Associates and Leaders
Create and manage the communication strategy for promoting and highlighting their programs across the Europe ATS network
Contribute to and influence adoption of Learning solutions
Drive alignment to standardize learning solutions as well as gain feedback from the operational teams on opportunities for continuous improvement
The Learning Program Manager will support our Business Partners across the network to ensure that both existing and new Learning programs are continually aligned to meet internal customers' needs
A day in the life
Successful candidates will have a creative, hands-on approach, as well as strong knowledge of creating Learning content, manage projects independently and focus on the learning experience for a curriculum. Will also provide technical and specialized expertise on solution design.
They will have knowledge on instructional design, Learning Management Systems and possess effective presentation and persuasion skills. This role requires the ability to influence without authority.
. Will work to standardize, simplify and improve the overall learning experience across ATS. They will consistently seek to make a positive impact on key business metrics, which include, safety, quality, productivity, and customer experience.
About the team
Safety is paramount: for our learners, we equally prioritize psychological and physical safety to foster employee well-being.
We make an impact; we deliver meaningful learning solutions and set mechanisms to measure, verify, and celebrate their success.
We are people partners. From Associate to Executive, we ensure that the voice of our customers is integrated into all learning products.
We champion a growth mindset by promoting inclusive behaviors for all; we advocate for ownership and dedication into continuous learning and development.
We use technology and blended learning to deliver need-driven, inclusive, innovative, and scalable learning for our customers.
We deliver learning solutions at speed, whilst never compromising quality.
We are authentic human beings, respectful of each other. We leverage our diverse skill set and hold each other accountable to a high bar.
We are open to hiring candidates to work out of one of the following locations:
Bardon Hill, LEC, GBR Haydock, GBR Leeds, GBR London, GBR Milton Keynes, GBR Redditch, GBR Rochester, GBR Weybridge, SRY, GBR
BASIC QUALIFICATIONS Relevant experience in a Learning Program Manager role
Experience with Learning Management Systems (LMS) platforms
PREFERRED QUALIFICATIONS Experience with working with data analysis, dashboards, stakeholder engagement and possess effective presentation and facilitation skills
Experience with Leadership Development programs
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon.
At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe.
The Learning Program Manager for Leadership Development & Business Acumen, is an active member of the EU ATS Learning team, owning and supporting network-wide initiatives. They will own & lead the design and delivery of Learning Programs based on the learning priorities of our ATS customer.
Key job responsibilities
Responsibilities include:
Aggregate and analyse Learning metrics to identify opportunities to support the Europe ATS network with Learning products; design new metrics in the absence of existing data
Identify emerging technology solutions to enhance the learning experience and reduce the resources/cost/lead time required to develop and execute training
Partner with key business stakeholders to understand gaps in Learning programs and offer thoughtful, data-driven solutions to business problems
Develop strategies and processes in partnership with other team leaders to ensure effective delivery of Europe ATS training programs for Associates and Leaders
Create and manage the communication strategy for promoting and highlighting their programs across the Europe ATS network
Contribute to and influence adoption of Learning solutions
Drive alignment to standardize learning solutions as well as gain feedback from the operational teams on opportunities for continuous improvement
The Learning Program Manager will support our Business Partners across the network to ensure that both existing and new Learning programs are continually aligned to meet internal customers' needs
A day in the life
Successful candidates will have a creative, hands-on approach, as well as strong knowledge of creating Learning content, manage projects independently and focus on the learning experience for a curriculum. Will also provide technical and specialized expertise on solution design.
They will have knowledge on instructional design, Learning Management Systems and possess effective presentation and persuasion skills. This role requires the ability to influence without authority.
. Will work to standardize, simplify and improve the overall learning experience across ATS. They will consistently seek to make a positive impact on key business metrics, which include, safety, quality, productivity, and customer experience.
About the team
Safety is paramount: for our learners, we equally prioritize psychological and physical safety to foster employee well-being.
We make an impact; we deliver meaningful learning solutions and set mechanisms to measure, verify, and celebrate their success.
We are people partners. From Associate to Executive, we ensure that the voice of our customers is integrated into all learning products.
We champion a growth mindset by promoting inclusive behaviors for all; we advocate for ownership and dedication into continuous learning and development.
We use technology and blended learning to deliver need-driven, inclusive, innovative, and scalable learning for our customers.
We deliver learning solutions at speed, whilst never compromising quality.
We are authentic human beings, respectful of each other. We leverage our diverse skill set and hold each other accountable to a high bar.
We are open to hiring candidates to work out of one of the following locations:
Bardon Hill, LEC, GBR Haydock, GBR Leeds, GBR London, GBR Milton Keynes, GBR Redditch, GBR Rochester, GBR Weybridge, SRY, GBR
BASIC QUALIFICATIONS Relevant experience in a Learning Program Manager role
Experience with Learning Management Systems (LMS) platforms
PREFERRED QUALIFICATIONS Experience with working with data analysis, dashboards, stakeholder engagement and possess effective presentation and facilitation skills
Experience with Leadership Development programs
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
