MLRO / Fraud / Financial Crime Manager
Farnborough, Full-time - 2 days from home if required
£75,000 - £85,000 Basic
We are seeking a highly skilled Financial Crime Manager to lead and supervise our exceptional Risk team. This role is all about inspiring and empowering our team to excel in a collaborative and results-driven environment while ensuring the effective implementation of their risk management strategies. The right candidate will possess outstanding leadership abilities, capable of guiding the team through any challenges that may arise. Their ability to identify emerging issues swiftly and initiate action sets them apart. They thrive on taking ownership, making informed decisions, and escalating matters promptly.
What you’ll do:
Responsibilities will include but are not limited to:
- Lead, inspire, and manage a vibrant team of risk analysts, assistants, and specialists by setting clear performance expectations and objectives through regular one-on-one meetings and performance reviews, offering valuable feedback and guidance along the way.
- Monitor and validate the effectiveness of our risk mitigation strategies, risk rules, and initiatives by developing and maintaining Key Performance Indicators (KPIs). Measuring how well our risk management efforts are working, ensuring we are always on top of potential risks.
- Excel at comprehending complex issues, foreseeing potential challenges, and delivering proactive, concrete remedies to mitigate any adverse effects.
- Ensure alignment of team objectives with overall company goals and risk management priorities.
- Stay up-to-date with the latest industry best practices and emerging trends in risk management and share your expertise with the wider teams to guarantee an ingrained risk mitigation approach for all feature developments.
- Produce periodic reports providing a concise overview of the Team's performance, and our Financial Crime risks - including chargeback levels, eKYC performance, work backlogs, SARs, MID performance, and PEPs.
- Ensure compliance with our issuing bank and other partners' requirements concerning Financial Crime risk management, generation of monthly/quarterly/annual reports, and resolution of general inquiries.
- Be prepared to bring your expertise to the weekly Ops Management Meeting and share any valuable insights and trends with the entire Ops Teams/Managers. Show off your knowledge and help drive success!
What we’re looking for
- Proven track record of successfully managing a Financial Crime operation within a payments-regulated organisation
- Experience with different fraud monitoring systems (vendor or in-house), demonstrating a strong knowledge of effectively integrating and implementing them within an organisation.
- Excellent understanding and awareness of regulatory mandates within AML / Fraud / Compliance.
- Ability to work collaboratively and build positive relationships across departments.
- Excellent organisational and problem-solving skills with keen attention to detail, and analytical approach.
What’s in it for you:
All the essentials you would expect including a workplace pension plan, 30 days of holiday (including all but 3 public holidays), and a cash health plan.
We also provide:
- An excellent Induction and onboarding program with ongoing learning and development throughout your career
- A performance-related reward scheme ranging from £500 to £1,000 every 6 months
- Physical and Mental Wellbeing support and platforms for you and your family
- Breakfast and snacks every day
- Great company events local and abroad!
- Enhanced Maternity and Paternity leave
- Salary Sacrifice options
- Your Birthday Day off
- Westfield rewards
- 5 days annual leave carry-over