Mobile Sheltered Housing Coordinator

Mobile Sheltered Housing Coordinator - Edinburgh

Reporting directly to your locality Senior Sheltered Housing Coordinator, you will be responsible for providing an efficient and effective front-line service, delivering high quality housing management services to tenants within sheltered and retirement housing.

Key Responsibilities;

· Delivery of high quality customer focused housing management services which meets our commitments as detailed within our policies and procedures.

· Delivery of effective and efficient customer-focused housing services that meet our customers’ needs and continually meet our legal obligations, regulatory requirements as well as individual, departmental and organisational objectives.

· Demonstrate and support a culture where behaviours, attitudes, integrity and its unique personality are communicated to, and reflected in, the corresponding everyday work, actions and attitudes of the team and the wider organisation.

· Act as a positive role model within your department and wider organisation; taking advantage of all opportunities to support the development of colleagues.

· Provide information and advice relating to the use of facilities within our complexes and signpost to local services and organisations as required to provide a holistic service to our tenants.

· Be a role model for staff and stakeholders, showing energetic, determined, flexible and positive attitude and guidance that will support our organisational aims and outcomes.

· Adopt a flexible coaching style with the ability to challenge as appropriate and able to give and receive constructive feedback.

· Embed a coaching culture within your areas of responsibility that upholds the values of the organisation.

Job Types: Full-time, Temporary contract

Salary: £14.00-£16.00 per hour

Expected hours: 35 per week