Company

KeoghsSee more

addressAddressCoventry, West Midlands
CategoryCustomer Service

Job description

To manage and progress own caseload of Pre-Litigation and Litigated Noise Induced Hearing Loss claims from the MOD.

Key Accountabilities

  • Reviewing documents and preparing reports

  • Reviewing evidence (including medical/personnel records/AFCS and War Pension records)

  • Conducting investigations with Insured/obtaining witness statements

  • Dealing with routine correspondence

  • Completing and updating MI

  • Providing initial reports and further reports/advice to clients

  • Liaising directly with the Claims Handlers and Managers

  • Complying with Client’s instructions

  • Assisting team in achieving goals and objectives

  • Achieve a chargeable target

  • Billing

  • Appropriate delegation to paralegals

  • Adhere to the Keoghs Values

  • Working Hours
    35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Compton Court, Coventry office

    Experience, Skills and Qualifications

    Recruitment Criteria:
  • Technically proficient in dealing with NIHL cases and/or having a willingness to learn quickly in a technically challenging environment

  • Experience in handling own caseload

  • Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims

  • Management system.
  • Effective negotiator

  • Ability to use own initiative

  • Flexibility in relation to tasks undertaken

  • Good listening and verbal communication skills

  • Ability to maintain concentration and pay attention to detail

  • Values
    We are connected
    We are dynamic
    We are innovative
    We succeed together

    Contract Type

    Permanent

    Area

    Complex Injury 3

    Sub Area

    Legacy

    Office

    Coventry - Compton Court

    Closing Date

    03 Apr 2024

    Benefits

    Company pension
    Refer code: 3033057. Keoghs - The previous day - 2024-03-21 15:28

    Keoghs

    Coventry, West Midlands
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