Modern Apprentice - Facilities Assistant

Transport Scotland is the national transport agency for Scotland and is accountable to Parliament and the public through Scottish Ministers, with a budget of around £3.9 billion per year. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.
Eligibility for Modern Apprentice:
• The recruitment of Modern Apprentices is a fair, open and merit based process (16+) and with permanence from the start of the apprenticeship.
• Previous Modern Apprentices in the Scottish Government are not eligible to apply.
• Throughout the first 12 months the successful candidate will be expected to gain a relevant SVQ qualification.
• Support will be provided by an internal assessor who will work with the candidate on a monthly basis. Time will be given to work on your qualification, this includes presenting 2 presentations.
Responsibilities
• Providing a courteous image to all staff & visitors, being the first point of contact within the organisation, projecting a professional and customer focussed image.
• Reception duties, signing in external visitors, supplying temporary passes to TS/SG staff.
• Creating photographic security passes and ensuring that the security database is updated, suspending and deleting passes & providing organisational and administrative support.
• Mailroom duties, delivering mail, arranging couriers, special delivery and recorded delivery, franking, preparing mail for internal van collections, laminating and printing, change printer toners.
• Order Stationary and office supplies items through Scottish Government system.
• Facilities Ad hoc duties as required.
Competencies
Customer Service
Communications and Engagement
Team Work
Information Management
Essential Criteria & Qualifications
There are no formal qualifications for this post.
Essential Criteria
1. Good customer care skills.
2. Good communication skills a all levels.
3. Good organisational and planning skills.
4. Work efficiently as part of a team.