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SalaryAbout the role
Interested in working in mortgages? Our Intermediary Development team are looking for a chatty, engaging person to join one of our friendly teams.
We have a clear passion to deliver an exceptional telephone service and achieve quality goals and measures, but this isn't a sales based role!
Benefits include:
- 25 days holiday plus Bank Holidays
- Ability to buy and sell holiday allowance
- Annual pay review
- Personal pension
- Annual Success Share scheme
- Maternity, paternity and shared parental leave
- Extensive wellbeing support
- ‘My Lifestyle’ retail discounts
- Service recognition
About you
For this role you'll need recent experience of working in a fast paced, customer focused role and will have great communication skills. You may have worked in sales or business to business environment already but you'll have evidence of dealing with and understanding of more challenging and complex situations.
You'll be accurate and keen to learn so you'll have the ability to deal with our customer’s enquiries. Coping with pressures and problem solving ability will be a part of the role so you’ll be a dedicated, professional and committed person with a flexible, team focused approach.
About us
As a mutual, we’ve always worked together to improve the lives of others. Now the second largest Building Society in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.
We’re serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you’ll make us stronger.
So come and do the most important work of your career, in a Society that’s been voted a ‘Great Place to Work’ by the people who work there.
We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns.Have a chat with us before you apply to see what the possibilities are for this role.
