Motor Insurance Administrator

Job Role: Insurance Administrator
Location: Lutterworth
Salary: £30K + DOE

Benefits: (e.g-Company pension + Company vehicle + Company credit card + Ongoing training + Company uniform + free parking + subsidised canteen meals + up to 20 hours overtime a week.)

The Company:

Our client is an insurance company dealing with all insurance needs in the commercial sector and are looking for a Motor insurance Administrator join the team.

The Candidate:

This is an office-based role, handling telephone renewals, managing client expectations and communications to provide a high level of customer service, dealing with existing client enquiries, and growing the company's reputation both individually and through the team.

The policies dealt with includes Motor Fleet, Commercial Vehicles, Private Car and Household.

We're looking for candidates who:

· Have a strong commitment to customer satisfaction and integrity.

· Possess excellent communication skills, both verbal and written.

· Can handle difficult situations with patience and professionalism.

· Demonstrate strong decision-making and analytical abilities.

· Are flexible to work occasional overtime and possess a team-player mentality.

Job Role Responsibilities:

· Conduct thorough "fact-finding" to understand client needs and provide suitable quotations.

· Communicate effectively with clients, advising on the best options for price and coverage.

· Manage policy renewals and generate new business income.

· Handle commercial lines administration tasks and ensure team efficiency.

· Maintain high-quality service standards and promptly resolve customer inquiries.

· License/Certification Required:

About you:

Essential:

· Experience using Microsoft office; excel and word

· Experience using Acturis

· Motor fleet experience

Apply:

To apply for the Insurance Administratorposition, please contact Annika on or call for more details.