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SalaryMulti Brand Business Manager
At Estée Lauder Companies we offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C, Tom Ford Beauty and many more. Our teams represent the very best of Estée Lauder Companies with our award-winning premium beauty products and consumer first mindset.
Our Estée Lauder brands are now coming to Sephora UK, and we are looking for exceptional individuals to join the team. At Sephora “we believe beauty is for each person to define and ours to celebrate. Together, we support and encourage bold choices in beauty—and in life. Our purpose is to inspire fearlessness.”
A Multi Brand Business Manager will work acrossmultiple categories in supporting the multi-Brand teams to adapt the seasonal trends across Estée Lauder’s diverse portfolio of brands.
We are looking for a dynamic and inspirational Business Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
With your passion for people, our brands, and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires, and delights them. While working with the rest of your dynamic team and coaching them to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
I,D&E STATEMENT
The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
Qualifications
You will have:
- Proven retail store management experience preferably within beauty or a fast-paced retail environment
- Understand the principles of make-up artistry, beauty therapy and hairdressing, to deliver a personal shopping experience which meets the consumers beauty needs
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Build relationships and work in partnership with Sephora Beauty Crew colleagues; sharing best practice, product knowledge and working collaboratively to achieve the same goals
- Actively participate in store theme days, events, new product launches, keeping aligned to the marketing calendar
- Demonstratable ability to inspire and influence those around you through great conversation
- Socially savvy and trend aware
- Proof of right to live and work in the country
- Flexible availability across days/hours. We want all our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-Trafford
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 243311
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
