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Form of workJob Purpose:
To maximise the Sales and Profitability of the Atlas Copco Power Technique Service business, through effective Key Accounts management and channel partners. This position focuses on understanding client needs, promoting sustainable solutions, and ensuring the successful delivery of Parts and Services.
Key Responsibilities:
- Customer Relationship Management:
+ Develop and maintain relationships with key accounts in the UK & Ireland market.
+ Act as the main point of contact for customer inquiries, issues, and escalations.
+ Understand customer needs and promote Power and Flow aftermarket Parts and Service solutions.
- Sales & Revenue Generations:
+ Achieve sales targets for Pumps, Generators and Energy storage systems aftermarket Parts and Service Business.
+ Create a road map to grow on the Service ladder by promoting preventative parts business, service contracts and condition-based maintenance.
+ Develop a strategy to generate revenue from our Energy Storage systems.
+ Drive Refurb and Reman program for pumps and generators.
- Contract Negotiation and Management:
+ Negotiate contracts, service agreements, and pricing structures with key accounts.
+ Ensure adherence to contractual agreements and terms.
- Collaboration with Internal Teams:
+ Work closely with internal teams to meet customer requirements, including sales, technical support, and logistics.
+ Provide feedback to internal teams based on customer interactions.
- Issue Resolution:
+ Address and resolve customer concerns, complaints, and issues promptly.
+ Collaborate with relevant departments to find effective solutions.
- Market and Competitive Analysis:
+ Stay informed about industry trends, market conditions, and competitor activities.
+ Provide market insights to internal stakeholders.
- Reporting and Documentation:
+ Maintain accurate and up-to-date records of customer interactions.
+ Prepare regular reports on key account performance and revenue.
What we expect of you:
You will be responsible for the UK & Ireland PTS business, developing existing accounts and looking for new direct sales opportunities, you will also be responsible for developing existing dealers and introducing new dealers/service partners for our power and flow products. A key aspect of the role is to develop opportunities with Key Accounts and dealers and convert these to orders.
- You are enthusiastic and passionate, but you still work systematically and are focusing on delivering quality and results.
- Goal-focused mindset, focusing on achieving targets and maintaining effectiveness. Tolerant, and determined, motivated and able to work in a tenacious and Agile work culture.
- Experience in sales is necessary.
- You have strong interpersonal skills and the ability to collaborate with our teams and external partners. You can work both individually or be a valuable member of a team.
- Have a good level of PC knowledge including Microsoft 365 applications.
- You are fluent in English, as this is our internal language.
- A full clean driving licence and unrestricted right to work in the UK are essentials for this role.
In return, we can offer you:
- Training from day one, with at least 40 hours of training offered per year.
- A satisfying career – we are passionate about the development & progression of our employees and have high targets and objectives regarding equal opportunities and the promotion of females within our business.
- We offer a benefits package including health insurance, paid leave, retirement benefits, free parking and an on-site gym.
- We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.
- Your chance to be proud of contributing towards leading innovative ‘power’ solutions.
- Come and check for yourself! We're ready for you, what are you waiting for?
About the Company:
Atlas Copco Power Technique forms part of the Atlas Copco group, which was established in Sweden in 1873. Atlas Copco Power Technique in the UK is made up of a small, dedicated team of outstanding employees who support our distributors and customers with our wide range of solutions. The operations within the UK are, for the most part, dedicated to sales, service and installation. These products are used across a vast range of industries – from construction sites, and offshore platforms, to sporting events and everything in between. In the given territory special attention will be given to the development of our medium air and large air business, and applications for portable electric compressors. Atlas Copco Power technique has its UK head office in Hemel Hempstead, Hertfordshire.
