Multi Skilled Operative

Role Responsibility

The Operational Office estate team provides exceptional customer service to our professional clients, KCC staff and members of the public that attend our estate. We are committed in providing a high standard of office facilities and environment to our staff, helping them have the right tools and space to be able to carry out their service for the Council.

We are seeking a Multi Skilled Operative to support the smooth operation and upkeep of the office environment.

The post holder be responsible for performing a range of duties related to maintenance, cleanliness, and support services to ensure a clean, organised, and welcoming workspace for employees and visitors.

1. Responsible for maintaining the tidiness of the office premises, including external car parks, common areas, meeting rooms and workspaces.

2. Provide assistance with small maintenance jobs and office moves within the office as instructed, ensuring the work is completed in a timely manner.

3. Assist staff with setting up meeting rooms/conference areas, and other spaces for events or large meetings by arranging furniture, equipment, and supplies to ensure they are in proper order and ready for use in time for the event/meeting.

4. Assist in receiving large deliveries to the office, such as paper, and ensure these deliveries are delivered to the specified area within the office when required.

5. Maintain the cleanliness of office equipment such as printers, photocopiers, and scanners to ensure they are in working condition. Report any equipment malfunctions promptly to the correct team.

6. Adhere to health and safety guidelines, regularly checking the building is a safe and secure working environment ensuring that any safety hazards, accidents, incidents or building issues are reported in a timely manner.

7. Assist with emergency procedures and evacuation drills when required, ensuring staff are directed to the muster points and report to the building officer.

8. Responsible for delivering a customer centered approach and displaying customer focused, professional and empathetic behaviour. Provide excellent service putting the customer at the heart of every aspect of the work.

9. Responsible for identifying opportunities that will drive innovation, ensuring new ways of working are embraced by consistently looking at the current way of working to see how this can be improved.

Our Offer

• Full induction

• Training and development opportunities

• Annual leave allowance of 27 to 29 days (plus bank holidays and an extra day off at Christmas)

• Excellent local government pension scheme

• Opportunities to develop in your career

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.