we believe in making a real difference in housing. Join our team as a Plumber/Multi Skilled professional and be part of our mission to provide exceptional service to our customers.
Role Overview: As a Plumber/Multi Skilled professional, you'll play a pivotal role in delivering excellent customer service and carrying out repairs in our customers' homes. Working closely with a Supervisor and planner, you'll ensure timely appointments for repairs and effectively manage van stock levels.
Key Responsibilities:
- Provide excellent customer service, addressing customer needs and concerns with professionalism and empathy.
- Perform repairs in customers' homes, ensuring quality workmanship and adherence to safety standards.
- Collaborate with a Supervisor and planner to coordinate repair appointments and prioritise tasks effectively.
- Manage van stock levels to ensure adequate supplies for repair jobs, maintaining inventory accuracy.
- Represent Citizen with integrity and professionalism, serving as a positive ambassador for the organisation.
Requirements:
- Qualification in plumbing or relevant trade (City & Guilds or NVQ2).
- Full driving licence with a clean driving record.
- Strong communication skills with a friendly and approachable demeanour.
- Commitment to delivering excellent customer service, with a positive attitude and proactive approach.
If you're passionate about making a difference and have the skills and qualifications we're looking for, we want to hear from you. Join our team as a Plumber/Multi Skilled professional and be part of our mission to provide exceptional service to our customers.
Please contact Jorden for more information on or email your cv to