To articulate the requirement and priority for service delivery of Utilities and associated asset replacement to the Industry Partner at the appropriate level to ensure that NBC(D)'s operational outputs are delivered.
To enact the role of a Devonport Intelligent Customer (IC) on behalf of the MoD as the contracting Authority, to retain adequate resources and technical competence, to set the requirements, understand the contract, monitor, measure and assess whether the deliverables and activities of the Industry Provider meet the requirements of Site Utilities, Functional Machinery and Government Furnished Equipment (GFE) aspects of the service provision contract.
To ensure that potential impacts on Nuclear Safety Implicated Assets due to service changes are understood, and clearly and promptly communicated to the MOD Design Authority.
To ensure the Industry Provider is held to account, and to raise any concerns to the appropriate NBC Authority (commercial, safety or security). To be prepared to challenge the quality of the service provision to ensure the MoD as the customer receives the required level of service, which is compliant with legislation, MOD Policy and industry standard.
Assure value for money while seeking to increase platform, infrastructure and asset availability and materiel resilience.
To build collaborative, positive relationships with Industry Provider staff in support of the safe, secure and efficient delivery of Naval Base outputs scoped in the Contract.
To take prompt action as appropriate where the Contract services being delivered by the Contractor do not meet the required level of outputs demanded by the Contract this covers both ‘over’ and ‘under’ provision.
To hold the Industry Partner to account for provision of timely performance metrics such as management information and Key Performance Indicators in accordance with the Contract and as required.
To raise Contract performance, technical safety and/or security concerns with the appropriate Authority seeking resolution at the lowest level, starting with local IC to Industry Provider, then, if not resolved, to the Business Management Group (or equivalent), escalating through the Devonport Contract Management Team (or equivalent with Commercial advice) and, if necessary, to the Central Contract Management Team. NBC’s Ops, INFRA and Design Authority Group Heads to be updated at each stage.
To approve maintenance job plans and schedules for Functional Machinery on site (included but not limited to Utility functional plant & machinery, non-nuclear lifting equipment, workshop items and transport).
Carry out audits to ensure maintenance is being carried out IAW approved job plans and to the correct standard. Also ensuring any defect pick-ups are addressed appropriately.
Review asset survey reports to ensure maintenance issues are enacted, any shortcomings identified are covered in remedial action plans, via maintenance asset tool tasks or injection in the MOD New Works Programme. Similarly, this activity to include BM owned assets as stated within the FMSP contract.
Identify programmes and costs for replacement or upgrade of Functional Machinery and GFE.
Manage disposal of Functional Machinery and GFE through interface with the Defence Equipment Sales Agency.
Manage Energy & Sustainable Initiatives working to inform and deliver the Devonport Energy Master Plan.
Support in the delivery of the asset ownership function, to include managing condition and compliance, management of space, asset risk, asset decision making and project strategic definition to assure that the Naval Base Estate is safe of operate and asset capability supports output requirements.