Neighbourhood Response Officer

Neighbourhood Response Officer
Officer is expected to spend the majority of their time out on our estates.
Expected to be in the office one day per week
18.81per hour PAYE

Main Purpose of the role:

To investigate breaches of tenancy, support more vulnerable customers and ensure that anti-social behaviour is addressed and prevented by working collaboratively with colleagues and external agencies.

Responsibilities:

• Develop and deliver neighbourhood plans and local offers.
• Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work.
• Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers.
• Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate.
• Visit customers in breach of their tenancy or lease agreement where tasked to do so
• Visit customers who may require additional support and assess whether they require on going tenancy sustainment.
• Conduct viewings and sign ups or tenancy assignments