Neighbourhood Response Officer - London

Our client, a national social housing provider, seek an experienced Neighbourhood Response Officer to start a temp booking asap

Officer is expected to spend the majority of their time out on our estates. Completing home visits/estate inspections/Fire risk assessment.

Expected to cover office duty at Wrights Road London E3 at least 1 day a week. Admin and general enquires can be completed from home

Hours: 36 hours per week

We’re looking for confident, customer focused Neighbourhood Response Officers to join our team in East London. In a nutshell, you’ll ensure that our estates are places that our residents want to live, you’ll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

What you’ll be doing

Working collaboratively with other teams, external agencies and residents, you’ll ensure that Neighbourhoods are clean and safe, identify improvements, carry out fire risk assessment, estate inspections and investigate breaches of tenancy. We’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

You'll be required to regularly travel across Bow, London to meet our residents, depending on the requirements of the business.

What you’ll need

We’re looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you’ll enjoy working with people in the community. You’ll be able to develop effective working relationships and also be confident working alone. You’ll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

Applicants must be able to travel across regions as required.
This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy
You are required to reside in the UK for the duration of your employment.

Immediate start

£18.81 ph PAYE