Network Support Engineer

Job Title: Specialist Technical Support Level 4 - Network Engineer
Location: Worcester
Job Type: Full-time, Permanent
Salary: GBP49K
Closing Date: 12 noon on Thursday, 4th April 2024
Overview:
We are seeking a highly skilled and motivated Specialist Technical Support Level 4 - Network Engineer to join our team. This is an exciting opportunity to contribute to shaping the future of emergency services in our three counties and be part of an inclusive working environment where your ideas and opinions matter.
As a Network Engineer, you will work as a member of the Specialist Technical Support Team, providing high-level technical support to internal and external customers, ensuring the delivery of efficient and effective ICT services.
Key Responsibilities:

• Provide expert technical support in the areas of routing, switching, enterprise Firewalls, VPN, load balancing, web proxies, and remote access solutions.
• Apply security principles to ensure the integrity and confidentiality of our network infrastructure.
• Collaborate with cross-functional teams to design, implement, and maintain network solutions.
• Supervise and mentor team members, contributing to a culture of continuous learning and improvement.
• Keep abreast of emerging technologies and industry trends to ensure our services remain at the forefront of innovation.

Essential Skills:

• Proven experience in routing and switching, enterprise Firewalls, VPN, load balancing, web proxies, and remote access solutions.
• Strong understanding of security principles and their application in a network environment.
• Excellent communication, collaboration, and problem-solving skills.

Desirable Skills:

• Experience with Citrix NetScaler/ADC, Zscaler, cloud technologies such as MS Azure, virtualization platforms like VMWare/Hyper-V, and SD-WAN.

Benefits:

• 28 days annual leave (increasing to 33 after 5 years of service) + bank holidays.
• Generous pension scheme.
• Health and wellbeing services, staff network, and PAM assist.
• Affordable private healthcare, and other savings.
• Gym membership discounts.
• Blue light card - over 15,000 discounts from large national retailers.

We embrace diversity and welcome applications from everyone. We are also open to discussing flexible working arrangements where suitable for the role.
If you are passionate about ICT and are looking for a challenging and rewarding career in a dynamic and inclusive environment, apply now to join our team.
We look forward to receiving your application!

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