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ROLE OF THE JOB
The successful candidate will join the Streetworks team; the main role of the Streetworks team is to coordinate works on the highway network in order to minimize disruption to residents and the travelling public. This is a fast paced working environment that offers a lot of variety in terms of day to day duties and this role will have a primary focus to support with the coordination of fibre works in the county.
The role will include processing and recording any licences and legal orders as well as collecting and monitoring any associated charges. The individual will also have responsibility for monitoring a number of mailboxes and managing contact with public and private sector organisations including utility companies, members of the public, elected members and other council departments.
This is a fixed term contract that runs until the end of March 2027 in line with the current end dates of the Government’s fibre rollout scheme Project Gigabit. The role is formally based at County Hall in Morpeth however the team works on a hybrid model with the opportunity for homeworking following a period of training.
REQUIREMENTS OF THE JOB
Good general standard of education including GCSEs at Grade C or above, or equivalent, in Maths and English or NVQ Level 3 in Business Administration
Experience of working in a high pressure office environment with emphasis on accuracy and achieving deadlines
Good interpersonal skills with the ability to communicate effectively at all levels with those internal and external to the authority, both verbally and in writing.
NCC INFO AND BENEFITS
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.
For further information about working for NCC, please visit our website here.
Why choose us?
We have some outstanding benefits to offer you, including:
26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part- time employees)
Automatic enrolment into the Local Government Pension Scheme
Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
Local government discount schemes available to all employees with offers at local businesses along with various national brands
Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
A range of salary sacrifice schemes are available
Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
