Address
Form of work
SalaryCall handler - New Client Team - Family Law
Location: Huddersfield – 5 days per week
Salary: £19-21k dependent on experience
To prepare handle New Client enquiries in a busy family legal aid practice.
KEY TASKS / RESPONSIBILITIES:
- Reception Duties;
- Take initial client enquires
- Be able to deal with matters sensitively and with compassion
- Prepare documents and correspondence
- Collate financial information for clients for legal aid assessments
- File all incoming and outgoing correspondence and maintain filing and administrative systems;
- Arrange teleconferences with local, regional and national law firms, as well as other constituencies, as required;
- Exhibit a good level of flexibility and team work;
- Support colleagues where required and undertake training where appropriate;
- Assist with all other general administrative tasks
Person Specification
- Professional
- Proactive
- Reliable
- Trustworthy / Confidential
- Flexible
Closing date: 24 May 2024 – please provide CV and Cover letter – Successful candidates will be notified by 30 May 2024.
Work remotely
- No
Job Types: Full-time, Permanent
Pay: £19,000.00-£22,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
Schedule:
- Monday to Friday
Education:
- A-Level or equivalent (required)
Experience:
- Customer service: 2 years (required)
Language:
- English (required)
Work Location: In person
Application deadline: 24/05/2024
Reference ID: JC/NCT
Expected start date: 01/06/2024
