Night Concierge

We currently have two new exciting opportunities for a Night Concierge to work in our residential development based in East India(E14), where you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients.You'll be a real people person and go that little bit further to get to know the residents, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful.You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home.Ideally, you'll have all or most of the experience we're asking for:Previous experience within the hospitality industry, preferably within a similar roleSignificant experience providing exemplary levels of customer serviceExperience in managing contractors and building works within a busy developmentAwareness of general fire, health & safety and securityProven ability to and handle confidential information with professionalism and discretionResponsibilitiesMeet and greet the residents and answer enquiries by telephone or from callers to the desk.Assist the residents, guests and visitors when required.Ensure effective security of residents and the building at all times including manning any CCTV and aid the sm...