Night Concierge - Student Accommodation

We are working with a luxury Student Accommodation client who is actively seeking a Night Concierge role based on their flagship scheme in Central London.

Hours: 4on 4off rota, 8pm to 8am

Salary: £28,780 per annum

Duties:

• You will be the first point of contact.
• Going above and beyond to deliver excellent resident service.
• Providing a practical and timely solution to their problem, which may include communicating maintenance issues with your colleagues and managers.
• Helping out with parcels and post queries.
• Prepare and move bins for regular collection by external contractor to achieve daily/ weekly deadlines
• Ensure property bin stores are kept clean and tidy
• You'll be carrying out checks and building walks - logging all your observations on an iPad.
• Inspecting our communal areas; our power house - the plant room, the lifts and the corridors and ensure these are kept clean.
• Wearing lone-working device at all times whilst on duty
• Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
• To write up a great handover for your Day Team colleagues so they know all that has happened during your shift and anything that they need to follow up on.
• Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.