Address
Form of work
Salary- Night Concierge
- waking nights
- night Support Worker
LOCATION: Newhaven
SALARY: £11.44 per hour PAYE – £12.88 inclusive of holiday
DURATION:Permanent
HOURS: Full Time (21:00pm – 08:00am) 4 nights on, 4 nights off
Day-to-day duties:
- The Night Concierge will provide an overnight site presence in a Supported Accommodation service aimed at individuals who have experienced homelessness.
- To ensure the safety and wellbeing of residents and the security of the building.
- To maintain the safety of residents and the security of the building by being an overnight on-site presence (waking night).
- To ensure the building remains secure at night by supervising all people entering and exiting the building.
- To monitor CCTV and undertake building checks at regular intervals recording and / or taking suitable action on all findings.
- To engage with vulnerable people living in the services in a professional, non-discriminatory way, demonstrating a caring and respectful approach
- To support clients that maybe in distress and call the appropriate assistance.
- To clean various parts of the building as required and monitor cleaning and stationery supplies.
- To input data into our client database.
- To encourage residents to follow tenancy conditions and house rules.
- To manage any anti-social behaviour that may occur by maintaining good order and
- reporting risks that have an effect on good order or communal safety
- To be consciously aware of and follow safeguarding and health and safety rules,
- dealing with and / or reporting issues in accordance with local requirements
- To contact the emergency services when deemed appropriate and in an emergency.
- situation
- To conduct building security checks, fire safety checks and other basic safety checks
- across both buildings on a daily basis and maintain a full and accurate log of events
- relating to safety and security during each shift
- To identify any Health and Safety hazards onsite, remove the hazards if possible and to
- keep a clear log of hazards and action taken.
- To prevent/investigate any Anit Social Behaviour issues, disperse groups outside and
- deal with any neighbour complaints in the appropriate manner
Desirable Characteristics:
- Experience of, knowledge of, or desire to work with people who have been homeless.
- Proven capacity to deal successfully with difficult and complex situations.
- Awareness challenges facing vulnerable people and the difficulties that these can present in a supported housing environment.
For more information on this role please contact Nathan Jackson on or apply with an up-to-date CV
