Night Manager

The Opportunity

First impressions are everything. We are looking for a talented Night Manager to join our team and give our customers an outstanding experience. You may be the first and last person that our guests will see, so we are looking for someone who is confident, friendly and professional. We need you to be able to communicate effectively and lead an exceptional team.

As Nights Manager you will be responsible for greeting our guests, you will be there go to person if they have any questions or issues. You will be responsible for the night operation to run smoothly and carried out to a high standard.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Health Screening.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• You will have a proven track record as a Front Office Manager or Assistant Front Office Manager with the ability to inspire and motivate a team
• Highly motivated and pro-active; acting with professionalism and positivity in all interactions
• Excellent IT skills (MS Office, Financial systems) and numeracy
• Excellent oral and written communication skills
• Experienced user of Opera, Delphi and Microsoft Office preferred
• A positive and engaging demeaner with the ability to drive and motivate teams
• Ability to work flexibly to meet business needs.
• Excellent leadership and management skills
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team

Hotel

Holiday Inn London - Regent's Park hotel offers easy access to central London's major attractions, with Great Portland Street and Regent's Park Tube stations just a few minutes away. The hotel is near the A501 and 45 minutes' drive from Heathrow Airport.

You can head to the leafy grounds of Regent's Park or hit the shops on buzzy Oxford Street, both an easy walk from the hotel.
Family-friendly attractions like Madame Tussauds, the Sherlock Holmes Museum and London Zoo are all a stone's throw from the hotel.

You can discover ancient treasures and learn about cultures from around the world at the British Museum, less than a mile away, or see an exhibition at the British Library.

Theatre lovers can reach the West End in 15 minutes on foot, along with the bars and restaurants of vibrant Soho.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.

Job Type: Full-time

Pay: £32,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Life insurance
• Referral programme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Night shift

Supplemental pay types:

• Loyalty bonus
• Signing bonus

Work Location: In person