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Form of work
SalaryWe are looking for an energetic Night Porter to join our dynamic team of. This is a full-time position at the award-winning Gresham Aparthotel Leicester City Centre.
In this position, you will be responsible for the hotel overnight.
· Welcomes guests as soon as they arrive with care and attention, with a personalised approach.
· Anticipates guests' needs and takes them into consideration, handling any guest complaints and/or remarks.
· Has knowledge of the facilities and services, events offered by the hotel and the surrounding area.
· Competent in taking Reservations, up selling where possible to maximise on average room rates.
· Patrols all areas of the hotel on a regular basis to make a report of any fire or H&S hazards or maintenance.
· Ensures the security of the hotel and is responsible for the safety and security of both staff and guests.
· Stocks and maintains linen supplies throughout the building.
· Carries out night audit and daily closure.
· Ensures all areas public areas and gym are clean and maintained.
· Works to meet hotel quality and financial targets.
Are you up for the challenge? Then apply and get more information about the position. We look forward to hearing from you!
Work Experience Required
· Guest oriented, service minded, and attentive to details.
· Sparkling personality.
· Well organised.
· Team spirit.
Benefits
· Friends & Family Bedroom Rates
· Pension Scheme.
· Staff Uniforms Provided.
· Employee Assistance Program, support available 24/7
Job Type: Full-time
Pay: From £12.00 per hour
Expected hours: 38 per week
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
Schedule:
- 10 hour shift
- Night shift
Supplemental pay types:
- Bonus scheme
Experience:
- Night Porter: 1 year (required)
Work Location: In person
Reference ID: Night Porter
