Company

Pivotal GroupSee more

addressAddressFalmouth, Cornwall
type Form of work- Full-time, Permanent
salary Salary£25,072 a year
CategoryCustomer Service

Job description

About us

Pivotal:

  • Provides sustainable homes, specialist support and compassionate care to vulnerable people.
  • Works closely with local authorities and other relevant commissioners, such as the NHS.
  • Provides approximately 450 homes for vulnerable people.
  • Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life.
  • Operates successfully in a number of locations, including Cornwall, Gloucester and Dorset.
  • Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative?

Purpose of the Job:

To provide a night time security, health & safety service across a geographical patch, ensuring that customers are kept safe & secure in their homes and that all current legislative and regulatory compliance information is up to date and available as required.

In return for your commitment to the role, Pivotal Support offer-

  • Fixed hour 42 hour contract on a rolling rota schedule. 4 nights on 4 nights off
  • Pension scheme and company sickness scheme
  • A comprehensive training and induction program
  • Opportunities for progression within a rapidly growing company
  • Perkbox- access to over 200 discounts, offers and free services
  • Simply health cover, offering contributions and cover of wellbeing and health services after a successful probationary period
  • 5 weeks contractual hours holiday plus bank holidays and 1 day extra for every years service up to max 5 years.

Key Responsibilities:

  • To ensure that all properties within a geographical patch are secure at all times.
  • Ensure that all serious concerns are reported to a manager, and / or the Police as appropriate.
  • Ensure that safeguarding incidents, accidents and near misses are reported and responded to swiftly appropriately.
  • Complete accident, incident and client file logs, and ensure that there is a written record of anything of significance throughout the night and every night.
  • Provide reports and data as required by managers.
  • Monitor CCTV footage as appropriate, ensuring the safety of customers and colleagues.
  • Report repairs and maintenance issues promptly.
  • Ensure that health and safety and security checks are completed on a regular basis; escalating any concerns as appropriate.
  • Participate in a handover at the beginning and end of each shift, working closely with day colleagues to ensure that any agreed actions are completed.
  • Participate in team meetings as required.
  • DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults

Essential experience

  • Experience of working with and supporting vulnerable people
  • Experience of working with those experiencing addiction and/or poor mental health
  • Security experience.

Job Types: Full-time, Permanent

Salary: £25,072.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • Sick pay
  • Store discount

Schedule:

  • 12 hour shift
  • Night shift

Experience:

  • working with vulnerable adults: 2 years (required)
  • Security: 2 years (required)

Licence/Certification:

  • Driving Licence with business insurance (required)

Work Location: In person

Refer code: 3149345. Pivotal Group - The previous day - 2024-04-06 23:20

Pivotal Group

Falmouth, Cornwall

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