About Us

Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; ‘collaborative staff banks’, which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps.
Patchwork Health has been recognised as HSJ’s 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator’s Economic Innovator of the Year Award.

The Role

Patchwork's Data Team specialises in gathering insights that benefits both our business and our clients, enabling us to continuously improve product development and increase client satisfaction. You will work cross-departmentally, supporting internal and external stakeholders, providing facts and figures for, but not limited to, staffing usages. You will contribute to developing and refining our data products, ensuring they continue to adjust for our evolving product suite and needs of our clients.

You will also be using Patchwork Insights and other analytical tools to identify, manipulate, and interpret data to articulate trends, uncover impacts and identify improvements to help our clients meet their challenges head-on.

Key Responsibilities

Data Analysis

• Analysing large datasets to identify trends, patterns, and insights that can inform strategic decision-making.

• Utilising statistical methods and data visualisation techniques to present findings in a clear and understandable manner.

• Providing clear answers to questions about availability of information for decision making, data quality and applicable presentation formats.

Product Analysis and Optimisation

• Working closely with the Product Team to identify areas for improvement in our product suite.

• Providing data-driven recommendations to enhance user experience, functionality, and overall performance.

Client Support

• Collaborating with client facing teams to address client-specific data requests and provide insights that align with their workforce management goals.

• Assisting clients in understanding and interpreting data reports generated by our products.

Continuous Improvement

• Proactively identifying opportunities to enhance data collection processes and reporting mechanisms.

• Staying abreast of industry trends and best practices in data analysis, incorporating new methodologies into daily tasks.

Requirements

Essential

• Demonstrable experience in data analysis.

• Proficiency in Amazon Quicksights, or comparable tool.

• Proven analytical and problem solving skills, with the ability to present complex data findings in a clear and concise manner.

• A willingness to get involved with more technical tasks, such as making sure our data pipeline runs smoothly, and fixing related bugs.

• A willingness to lead by example, challenging ideas when needed, and owning outcomes throughout projects.

• Eagerness to work with multiple people and be a self-starter.

• Prideful in attention to detail.

• Ability and passion to work in a fast-paced scale-up team environment, embracing its challenges and opportunities.

Nice to Have

• Experience or knowledge of the NHS, healthcare, or healthtech industry.

• Experience or knowledge of workforce applications.

• Experience in a tech start-up/scale-up.

• Experience with SaaS products.

Salary Range: £45,000-55,000

The Small Print

We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us.

Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.