Night Support Assistant

Take your career to the next level as a Night Support Assistant

• Fair pay for all – As well as paying everyone at least the ‘Real Living Wage Foundation’ rate of £10.90 per hour, we reward your loyalty and experience too; for your second and third season, we’ll add an additional 25p per hour
  
• Working 40 hours over 4 days with the hours 21:15-07:15 during peak season. With a shift pattern of four nights on and four nights off on a rotational basis
• Home away from home - An accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities. If you want to take advantage of our ‘live on’ option and therefore flexible on location, you do not need to make multiple applications. Simply let us know the locations you are interested in when completing your application form.
  
• Fixed term contract with flexible end date up until early November 2024  
  
• Roles commence in EARLY 2024

THE ROLE

Join our team as a Night Support Assistant and help us deliverenriching experiences to our guests!

Reporting to the Night Support Team Leader/Guest CareManager, you will be responsible for creating a comfortable, safe and secureenvironment throughout the night.

Your responsibilities will include regular patrols of thecentre grounds, prompt and efficient resolution of guest issues and complaints,responding to emergencies and ensuring accurate record-keeping of accidents andincidents. You will also actively seek opportunities to improve centrepresentation and compliance, promote positive health and safety behaviours, andsupport our environmental policy.

IS THIS YOU?

We are searching for someone with excellent customer focusand teamwork skills, who is also a confident decision maker and effective whenworking on their own. Ideally you’ll have previous experience working withchildren/young people in a Night Support role, however this is not essential asfull training will be given. We can also provide the necessary First Aid atWork training required for this position.

If you are passionate about creating a safe and enjoyableenvironment for our guests and colleagues alike, we want to hear from you!

We are committed to the principles of equality anddiversity and welcome applicants from all sectors of the community, but youwill be required to undergo an enhanced DBS (criminal reference) check (paidfor by PGL).

THE PACKAGE

We are renowned for ourpersonal development & investment in people, we are ready to support you inyour career development, each step of the way! You’ll have all the training youneed to be confident and successful in your role, be equipped with a personaldevelopment plan, and access to nationally recognised qualifications funded byPGL to give your career the very best start.

•  Happy holidays - time to recharge and enjoy time away from the workplace. You’ll also enjoy an extra day off on your birthday!
• Investing in your future – with sector leading family friendly policies and a contributory pension
• Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
• Take care of mind, body and soul - your wellbeing is top priority, so we’ve created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program, cycle to work scheme and health cash plans.
• Smart saving, affordable borrowing – access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
• Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

For a full Job Description and Personal Specification please click here

For any enquiries specific to this role please email resourcing@pgl.co.uk. 
PGL is committed to the principles of equality anddiversity and welcome applicants from all sectors of the community. However,all PGL colleagues are required to undergo enhanced background checks (known asa DBS), which PGL will pay for. The DBS looks at criminal records, so if youhave a conviction related to violence, drugs or safeguarding this could affectyour application. You can find more information on DBS checks on the gov.ukwebsite.