About the Role
As part of a brand-new team setting out to deliver this new and exciting provision for women and their children in Hampshire, you will be responsible for ensuring that the support provided at night to women and children residing at Hope Street is delivered safely, and that all of the health and safety and housekeeping duties assigned to the Night Team are carried out appropriately and to the highest standard.
You will have line management responsibilities for the Night Safety Workers (security) and the Night Support Partners and will liaise closely with the Day Team Leader and the management team to ensure that the support needs of women and children continue to be met.
Key Responsibilities
• Ensure that the duties assigned to the Night Team are carried out to the standards expected.
• Be on site with the team to provide support, supervision and guidance for a minimum of 27 hours per week between the hours of 8pm and 8am. The remaining ten hours are for you to use to meet with the Day Team Leaders and the Management Team to discuss any issues, understand the needs of new residents and contribute to any safeguarding processes for residents.
• Ensure that any safeguarding concerns are reported through the proper channels and support the Night Team to implement safeguarding plans to manage risks associated with the concern safely and appropriately and ensure continuous monitoring of safeguarding plans.
• As part of the management team work collaboratively to identify any aspects of service delivery that can be improved or strengthened.
• Liaise with the Director of Housing, Enterprise and Central Services to ensure the physical environment in the Hub buildings and the residential buildings are maintained to the high standard expected in relation to health and safety, cleanliness and hygiene and maintenance.
• Ensure that all team members under your line management update the records for women on the case management system to ensure that the support team working during the day are kept up to date with any issues that have arisen during the night relating to any of the residents.
• In collaboration with colleagues on the Management Team and the Leadership Team maintain a service wide operational overview of the Hope Street community to ensure that all risks are identified and managed safely.
• Ensure that team members you line manage receive regular support and supervision, take part in reflective practice sessions, and are encouraged to undertake professional and personal development.